The processes that organisations use to complete tasks invariably become unproductive or obsolete.  We hep you to assess, review and modify processes to ensure they are effective, using root cause analysis to deal with sources of problems, not just the symptoms.


We will tailor the improvements to your organisation, recognising your culture, ethos, skills and resources.

Our goal is always to ensure that process change achieves the twin goals of cost reduction and performance improvement.

© 2020 by DWS Associates

Company number - SC631474

Registered office 21 Argyll Square, Oban, PA34 4AT